How to Buy Crypto on BTCEX

How to Buy Crypto on BTCEX?

Direct cryptocurrency purchases with a credit card on BTCEX are simple. Please follow these instructions:

1. Once you have logged in, go to the top bar and click [Buy Crypto].

2. Another option is to click [Deposit] next to your username in the top-right corner to access the shopping page.

3. Then select [Buy Crypto].

4. Please make sure that you’ve finished the KYC verification process and linked your phone number to your BTCEX account before making a purchase.

5. Decide the fiat currency you want to use. BTCEX only currently accepts USD and EUR.

6. Type in the sum of money you want to spend.

Please be aware that the two fiat currencies have a buying cap. The minimum and maximum purchase amounts are 100 USD and 1 000 EUR, respectively. Here, we provide an example of the minimal amount in USD.

7. This list includes the kind of cryptocurrency you want to buy. Only USDT is currently offered on BTCEX.

8. Verify the purchasing information on the right. Please be aware that the quote provided here is simply for reference, that it is updated roughly every 10 seconds, and that the final settlement will determine the exact amount.

Both the deposit of fiat cash and associated fees are not directly handled by BTCEX. Our third-party payment partners, who may impose a percentage of transaction costs as indicated in the quotation, handle this process.

9. The list of your payment options is below. At the moment, MasterCard is accepted by BTCEX for crypto transactions.

10. Once everything has been verified, please read the disclaimer and check the box to indicate that you have done so and agree with it. To continue, click [Confirm].

11. To voluntarily submit your account information, including personal data and identification verification, click [Confirm].

Please be assured that all the information will be kept securely and used only to maintain your account secure and to prepare for future payments.

12. You are now on our payment gateway provider’s payment page. To proceed, select MasterCard and then [Confirm].

13. To finish the purchase, please enter your information accurately and click [Pay].

14. Normally, once the payment has been made, the cryptocurrency you bought will be directly deposited to your BTCEX account. For details, please see your [Purchase History].

Please be aware that the arrival time may be delayed to varied degrees due to block network congestion or the third-party platform’s response delay. Please get in touch with the BTCEX online customer support for assistance if the cryptos have not appeared in your account within 24 hours of the payment.

Frequently Asked Questions (FAQ)

Is the crypto purchase operated by BTCEX?

No, BTCEX does not directly participate in the deposit of fiat currency, and this process will be handled by our third-party payment partners.

What are the requirements for using the crypto purchase service?

Users need to complete KYC1 verification at BTCEX.

What types of cryptos are supported for purchase?

Currently, only USDT is supported.

What fiat currencies are supported for deposits?

USD, EUR

Is there a transaction limit?

Yes, the transaction limit for a single/single-day transaction will vary according to the different 6. payment channels selected by users, and users can view the purchase page for more details.

What types of cards are supported for payment?

Currently, MasterCard Credit is supported. Please refer to the third-party payment channels for more details.

Is there any extra fee for buying coins with a credit card?

BTCEX does not charge any fees.

However, the third-party platforms that provide services may charge a certain percentage of transaction fees, and you can check the details on the purchase page.

How long does it take for the payment to arrive?

The tokens you purchased will be directly credited to the user’s BTCEX account after you complete the payment, and users can view the Purchase History for details.

Please note that the block network congestion or the response delay of the third-party platform may cause the arrival time to be extended to varying degrees. If the tokens have not arrived in the account after 24 hours after the payment, you can contact our online customer service for help.

Haven’t Receive Your Assets for a Long Time?

Please check your credit card payment record first. If the payment is successful, please contact BTCEX customer service for help.

Can the Assets Be Traded Immediately After Received?

The assets can be used in spot trading immediately after they are credited to your account, however, they cannot be used in perpetual contract, margin, and options trading until they get verified.

Can the Assets Be Withdrawn Immediately After Received?

Withdrawal is available after your assets get verified, please complete the verification first.

How to Increase Your Purchase Limit?

Application for purchase limit increase is unavailable for now. BTCEX will review user data, including the number of purchases, the amount spent, and the number of transactions, to increase user’s purchase limit. You’ll be notified once your purchase limit is increased.