How to Open Account and Withdraw at MEXC

May 25, 2023 94 0

How to Open Account in MEXC

How to Open a MEXC Account【PC】

Step 1: Registration through MEXC official website

Enter MEXC official website https://www.mexc.com/ and click [Sign up] on the upper right corner to enter the registration page.

You may also enter the registration page by clicking the invitation link given by your friend. (The invitation code will be filled by the system automatically.)

You can register an account using either your mobile phone number or your E-mail address.

Step 2: Input your mobile phone number or E-mail address and ensure the validity of your phone number or E-mail address.

Email

Phone number

Step 3: Input your login password. Password can only be constituted by numbers and letters, special characters are invalid.

Step 4: Input your login password in the box again.

Step 5: Click [Get code] on the right side to acquire the code by a short message or E-mail, and then input the verification code received. (Check the trash box if no E-mail is received)

Step 6: If you are invited to trade on the MEXC platform, you can request an invitation code from the one who invited you and fill it in. If no invitation code is available, it’s ok to leave it blank.

Step 7: Read the User Agreement and click the box to agree.

Step 8: Click [Sign Up].

Step 9: You can login after “Registration succeeded” is displayed.

How to Open a MEXC Account【APP】

Step 1: Open MEXC mobile app and click on the top-left icon.

Then click on "Login" to go to the log-in page.

Step 2: When you are at the log-in page, you will see "Sign up" on the bottom right corner of the screen. Click on it to start registration.

Step 3: Choose your preferred registration method - phone number or email.

(1) Register with phone number
Click on "Phone Register" to switch to the phone registration page. Input the mobile number in the corresponding box.

Click on "Get code". A text message with a verification code will be sent to the provided phone number immediately.

Once you get the code, enter it in "SMS Code" box.

Enter the password for your MEXC account twice.

If you are invited to trade on the MEXC platform, you can request an invitation code from the one who invited you and fill it in. If no invitation code is available, it’s ok to leave it blank.

Click [Sign Up].

(2) Register with email
Click on "Email Register" to go to the email registration page (if you are not at this page already). Input the email address in the corresponding box.

Click on "Get code". An email with a verification code will be sent to the provided email address immediately (Check the trash box if no E-mail is received).

Once you get the code, enter it.

Enter the password for your MEXC account twice.

If you are invited to trade on the MEXC platform, you can request an invitation code from the one who invited you and fill it in. If no invitation code is available, it’s ok to leave it blank.

Click [Sign Up].

How to Install MEXC APP on Mobile Devices (iOS/Android)

For iOS devices

Download iOS APP through TestFlight

Sometimes, MEXC APP (iOS) may go wrong and become unavailable. How to solve such a problem? MEXC recommend users to download the MEXC APP through TestFlight.

Hint: Please uninstall your MEXC APP before download.

Step 1: Copy the link below and open it via “Safari”.

https://m.mexc.la/mobileApp/testflight
https://apple.itunesdeveloper.com/index.php/Download/testflight.html?code=ni5sc

Step 2: Click “View in APP Store” and download “TestFlight”.

Step 3: Click “Open” and “Continue”.

Step 4: The page will skip to TestFlight automatically, and then click “INSTALL”.

Step 5: Click “Next” “Start Testing” “Agree” button.

Congratulations, you have installed MEXC App successfully !

Hint:

1. Updating: If there is any new version, you can update it directly through TestFlight.

2. In case of failure of the new version, you are able to switch to the old version.

For Android devices

*Note: Please scan the QR code and open the website via browser/Safari to download/upgrade MEXC APP or follow the steps below.

Step 1: Open "Google Play Store", input "MEXC" in the search box and search

Step 2: Click on "Install" and wait for the download to complete.

Step 3: After the installation is completed, click on "Open".

Step 4: Go to the Home page, click on the top-left icon

Then click on "Login" to go to the log-in page.

Step 2: When you are at the log-in page, you will see "Sign up" on the bottom right corner of the screen. Click on it to start registration.

You will see the registration page

Frequently Asked Questions (FAQ)

How to Resolve Verification Code not received by Email

If you cannot receive the verification code by your email, please first confirm that you have filled in the correct email address. If yes, please try the following methods:

Method 1: It may be caused by an internet delay. Please recheck it again after a moment. The verification code is valid for 15 minutes.

Method 2: Please check whether it is in your junk box.

Method 3: Please whether your registration email is consistent with your verification code receiving email.

Method 4: If you still cannot receive the verification code after the above, it may have been intercepted. You have to add MEXC links (1. email.mexc.link; 2. info.mexc.link; 3. mexc.com) into your whitelist via email "Setting".

Email Verification Code Cannot be Received

If you cannot receive the email verification code, please check:

I. Whether your email address is correctly filled during registration.

If your email address is wrongly filled during registration, you have to change your email address. You shall first complete the KYC verification, and then send email change application to [email protected] (we will solve your problem within 24 hours). The following data is required:

Problem description
MEXC account (Mobile phone number and email account)
New email account (Please ensure your new email is correct, otherwise you may not receive a verification code. As a result, your withdrawal may not be completed. The popular mailboxes, such as Gmail, QQ, Outlook, etc. are recommended).
Half body shot of your ID card and written-form application in your hands. Please ensure the pictured information is clear and readable, and the written-form application shall be marked with E-mail change information and the date. For example, “My old E-mail account, My new E-mail account and the Date” shall be marked on the application. Please note that the date shall be the very day you make the application.

II. Whether the email is in your junk box.

III. Whether your E-mail APP sends or receives emails normally.

IV. Set MEXCs official E-mail address

Set [email protected] and [email protected] into your white list.

How to Withdraw at MEXC

How to Withdraw Crypto

Step 1: Log in to your account and move your cursor on “Assets”. From the drop-down menu, click on “account”.

How to Open Account and Withdraw at MEXC

Step 2: Click on the “Withdraw” button.

Step 3: From the menu on the left, select the token you intend to withdraw. Here, we will use USDT as an example.

Step 4: Enter the destination address, the desired amount and then click on submit.

The minimum withdrawal amount will be denoted under the “Amount” column. Your withdrawal must be equal or greater to the minimum requirement.

Step 5: To track your withdrawal status, click the “Records” button in the top-left corner.

How to Sell Crypto on MEXC P2P Merchant

Setup

Step 1: Click “Buy Crypto” and select the “P2P Markets” tab to enter the P2P trading page.

Step 2: Click on “Setting”, edit your nickname and set your fund withdrawal method by clicking “Add Collection Method”.

Manage Your Listings

On the P2P Trading page, click “Merchant” on the top right to access your Merchant Console.

You can then proceed to view your ongoing orders, your assets, your advertisements and create advertisements from the interface.

Create a New Advertisement

Step 1: To post an advertisement to buy or sell, you may click on “Create AD” in your Merchant Console. Alternatively, you may head over to the My Advertisement page to access the “Create AD” button.

Step 2: Select the “Sell/Buy” order and place your trade price.

Step 3: Modify the fields in the Transaction Configuration section.

Step 4: Modify the fields in the User Limit section. Do note that new merchants on probation have to issue at least one buy/sell advertisement a day with no limitations. This means that the “KYC Required” field should be set to “Primary” but the rest of the fields should be left at their defaults.

Step 5: Finally, select your Collection Method, set your automatic reply message and click the “Create AD” button to confirm your advertisement.

View your Advertisements and Orders

Select “My Advertisement” to view all advertisements or search for a specific advertisement.

Merchant Tutorial: Purchasing USDT

Once you’ve advertised an offer to purchase USDT, it will show up in the Sell listings for users.

Step 1: When a user clicks on your listing and attempts to sell USDT to you, you will receive an order notification by SMS/email. Click “My Orders” followed by “Processing”.

Step 2: You will receive the user’s payment details. You can then proceed to transfer your funds to the user. Click “Confirm” once you have done so.

Do note that if you do not confirm your transaction by clicking on the button, the other party may cancel this order even after payment has been made. It is essential that you click “Confirm” once you have made your payment.

Step 3: Check the box next to the bank account number and proceed to click “Confirm” again.

Step 4: Once the funds have been transferred, click on “Confirm Transfer” to prompt the other party to release the tokens to you.

Step 5: Congratulations! You have completed your USDT purchase.

If you encounter any problems receiving the tokens within the stated time, you may use the chat function on the right to contact the other party.

Should you fail to come to an amicable resolution, you may escalate this to the MEXC Customer Service department and we will assist with the matter.

Merchant Tutorial: Selling USDT

Once you’ve advertised an offer to sell USDT, it will show up in the Buy listings for users.

Step 1: When a user clicks on your listing and attempts to buy USDT from you, you will receive an order notification by SMS/email. Click “My Orders” and select the relevant order. You will then be directed to the following page.

Once you have received the funds from the other party, click on the “Confirm” button.

If you have not received the funds after 15 minutes, you may reach out to the other party directly with the chat function on the right.

Should you fail to come to an amicable resolution, you may escalate this to the MEXC Customer Service department and we will assist with the matter.

Step 2: Once you’ve received the funds, check the box next to your bank account number and click “Confirm”.